Google Assistant apparently has a bug. Twitter, Reddit, and Google Support forums are rife with the complaints of disgruntled users who say that voice control is not working. The issue has been encountered by the users of OPPO, Xiaomi, LG, Samsung, and Pixel devices. Google acknowledged the problem and is currently working on it.
Google Assistant Bug
A user who goes by the name Dev Auto on Google Support Forums has said that he can no longer use Google’s voice assistant to send a message or initiate a call. The user said that he has been using the voice assistant since a year and four days ago he got a message that said, “Unfortunately, that’s not available on this device,” when he tried to place a call, The same happened when he attempted to send a message. He has tried rebooting his phone and clearing the cache but nothing helped. Auto uses OnePlus 3T running Android 8.0.0. Some users have also reported that they get a message saying that the feature isn’t supported in their language.
Similarly, a user who goes by the username @Maneet96 on Twitter said that his Google Assistant is not working. He said that when he tries to activate the Assistant, he is asked to activate a voice match and then told that the system already knows his voice. It is a frustrating loop.
@Google @GoogleAI my Google assistant is not working. I say hey Google it takes me to the screen to activate voice match then it says it already knows my voice.. but then it doesn't work. It's like a deadlock. The option to retrain or detail voice model is greyed out. Please help
— Maneet (@Maneet96) August 5, 2018