In today’s interconnected world, making international calls has become an integral part of both personal and business communication. Traditional phone services often come with hefty price tags, especially when it comes to international calls. However, with the advent of technology, virtual number VOIP (Voice Over Internet Protocol) services have revolutionized the way we make international calls. In this article, we will explore the best virtual number VOIP to make calls to Australia, delving into their features, benefits, and how to choose the right provider tailored to your specific needs.
With the proliferation of social media, messaging, video conferencing, text messaging , etc., you probably think that phone conversations are a relic of the past.
Nothing might be in addition from the truth. Today, even the most connected customers still ultimately resolve their problems in a phone conversation .
What is a relic of the past is the analog telephone system, not the telephone. However, not that long ago, and before VoIP phone service arrived, analog phone systems were all there was. Because of this, many organizations continue to use analog phones, despite high operating costs, expensive deployment, and device dependency.
Luckily, switching to a VoIP phone service is simple and easy. The only problem is finding and selecting the right provider from the many options available.
Therefore, on this page we are going to provide an in-depth description of the Best Virtual Number VOIP to Make Calls to Australia .
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Best Virtual Number VOIP Providers for Calls to Australia?
1. Skype
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2. Crazytel Virtual VOIP
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3. CallHippo
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4.Ooma office
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5. 8X8
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6. Five9
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7. Nextiva
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8. MiCloud Connect By Mitel
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9. Gotoconnect
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10. Aircall
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11. CloudTalk
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1. Skype
When considering VOIP providers for calls to Australia, Skype offers a virtual number service with various features, benefits, and pros and cons
Features:
- Global Reach: Skype provides virtual numbers for numerous countries, including Australia, allowing international communication .
- Local Presence: Users can get a local Australian number, establishing a local presence for businesses and personal use .
- Cost-Effective: Skype’s virtual numbers offer affordable calling rates, making international communication budget-friendly.
- Flexibility: Skype virtual numbers can be accessed from anywhere, providing flexibility and convenience for users .
- Integration: Skype numbers seamlessly integrate with the Skype app, allowing users to answer calls on various devices, enhancing accessibility .
Benefits:
- Professionalism: Virtual numbers lend a professional image to businesses, especially when dealing with international clients.
- Accessibility: Users can receive calls on the go, ensuring they never miss important calls.
- Cost Savings: Compared to traditional phone services, VOIP virtual numbers often offer lower rates for international calls.
Prices:
Pros:
- Global Presence: Skype offers numbers for multiple countries, aiding businesses in establishing a global presence.
- Easy Setup: Setting up a Skype virtual number is straightforward and can be done online in a few steps .
- Integration: Skype numbers seamlessly integrate with Skype’s features, enhancing user experience.
Cons:
- Dependent on Internet: VOIP services like Skype require a stable internet connection; disruptions can affect call quality.
- Limited Emergency Services: VOIP may not provide robust emergency services, crucial for some users. Not a comprehensive VoIP platform
- Lacks the comprehensive features of a dedicated VoIP platform.
2. Crazytel Virtual VOIP
Crazytel is a Virtual Number VOIP provider offering services for making calls to Australia. Here are the features, benefits, and pros and cons associated with Crazytel’s services:
Features:
- Virtual Australian Phone Numbers: Crazytel provides virtual phone numbers with Australian area codes, allowing users to make and receive calls as if they were in Australia .
- VOIP Services: Utilizes Voice over Internet Protocol (VOIP) technology for making calls over the internet, enabling cost-effective communication .
- Call Forwarding: Offers call forwarding services, allowing users to redirect calls to different numbers or devices .
- Online Account Management: Provides online portals for managing account settings, billing, and call logs .
- International Calling: Allows users to make international calls from the virtual Australian number to destinations worldwide.
Benefits:
- Cost-Efficiency: VOIP services often cost less than traditional phone services, providing significant savings on call charges .
- Global Accessibility: Enables users to establish a local presence in Australia, facilitating business and personal communication .
- Flexibility: Users can manage their virtual number settings and call routing options according to their specific needs .
Prices:
Pros:
- Affordability: Crazytel offers competitive pricing plans, making it an economical choice for individuals and businesses .
- User-Friendly Interface: The online management interface is intuitive and easy to use, simplifying the process of configuring services .
Cons:
- Dependence on Internet Connection: VOIP services require a stable internet connection; disruptions in internet connectivity can affect call quality .
- Limited Functionality Without Internet: Without an internet connection, users might not be able to make or receive calls, restricting communication options .
3. CallHippo
CallHippo is a well-regarded and rapidly growing virtual phone number provider in Australia, trusted by over 5000 global brands. They offer a variety of virtual phone number options, including local phone numbers in Australia and toll-free numbers.
Key Features of CallHippo include:
- Automatic Call Distribution: Efficiently distribute incoming calls to the right team members.
- Interactive Voice Response (IVR): Set up customizable voice menus to direct callers to the appropriate department or information.
- Real-time Reports: Access up-to-the-minute call analytics for informed decision-making.
- Secure & Compliant Software: Ensures the security and compliance of your communications.
- In-depth Data Analysis Across Channels: Analyze data across various communication channels for comprehensive insights.
- Secure Endpoints and Fraud Detection: Protect your communication endpoints and detect fraudulent activities.
- Global Reach in Over 50 Countries: Extend your business reach across the globe.
- CRM & Other Tools/Services Integration: Seamlessly integrate with Customer Relationship Management systems and other tools and services.
Pros :
- You can establish and track calling targets effectively.
- CallHippo offers excellent customer support.
Cons:
- Pricing may be on the higher side for some users.
As for CallHippo’s Pricing, they offer three fixed plans, and they also provide enterprise pricing options tailored to client requirements. The three primary pricing plans are as follows:
- Basic: $0/user/month
- Bronze: $16/user/month
- Silver: $24/user/month
- Platinum: $40/user/month
4. Dialpad
The next one of the Best Virtual Number VOIP to Make Calls to Australia Both small and large businesses may find Dialpad’s business VoIP phone service interesting. And luckily, all Dialpad plans offer a free trial period. If you opt for the free trial, they will provide you with a very affordable alternative to the traditional PXB phone system with all the features you need for your business.
In addition to making phone calls, you can use Dialpad’s VoIP service to make video conferences, send instant messages, and much more in its easy-to-use desktop and mobile app. Plus, you and your team can always stay connected thanks to Dialpad and features like call forwarding to mobile devices.
Pricing (Pro plan)
- Standard: $20 per user/month
- Pro: $30 per user/month
Characteristics
- Silent mode, hold, transfer and call forwarding
- Personalized voicemail messages
- Voicemail Transcription
- 24/7 phone support
- 25 call recipient groups (departments)
- Holding queues
- API and webhooks
5. 8X8
The 8×8 Best Virtual Number VOIP to Make Calls to Australia for businesses is a complete solution with very intuitive applications for desktop and mobile devices. However, many GetVoip reviewers have reported that on the few occasions they have needed assistance with an 8×8 product, it was neither quick nor easy. The 8×8 VoIP service offers two options, depending on your needs.
The first is to purchase one of their comprehensive communications plans. It includes VoIP service for businesses and is designed to work like a traditional phone system. If you need advanced features like skills-based forwarding, IVR, CRM integrations, etc., you’ll need to add one of 8×8’s contact center plans.
Prices
- Small Business Phone System: $15 per user/month
- Voice, video and chat all in one: $24 per user/month
- Advanced call management and analytics: $44 per user/month
Features (Small Business Phone System)
- Voice, video and messaging
- Unlimited calling (US and Canada)
- Smart call forwarding
- Voicemail
- Personalized call waiting music
- Audioconferencias
- Auto attendant
- Team Messaging
6. Five9
By switching to Five9’s Business VoIP service you won’t have to pay long distance fees and will enjoy reduced operating costs. Five9 is flexible enough to adapt to your needs, whether you are looking for a VoIP service for your simple business phone system or need VoIP technology for your inbound and outbound call center.
However, their plans are aimed at users looking for VoIP technology for their contact center. Five9 software allows you to use your existing equipment to set up your VoIP service. If you have landlines, you will need a VoIP adapter. But if you plan to use computers, it will also work.
Prices :
- Digital: $149 per month
- Core: $149 per month
- Premium: $169 per month
- Optimum: $199 per month
- Ultimate: $229 per month
Characteristics
- Omnichannel routing
- Outgoing call dialer
- Intelligent virtual assistant
- Real-time and historical dashboards
- Workflow automation
- Call recording
- Web Callback
- Predictive dialing
Pros:
- Bi-Directional Calling:
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- Supports both incoming and outgoing calls.
- Seamless Integration:
- Integrates smoothly with various applications, including Salesforce, Zendesk, and Microsoft Teams.
- Advanced Call Management:
- Offers real-time call transcriptions and historical reports for agents, enhancing performance monitoring.
- Predictive Dialing:
- Includes predictive dialing capabilities for efficient call handling.
- Efficient Workforce Management:
- Provides tools for workforce and performance management, ensuring optimal productivity.
Cons:
- Pricing Consultation Required:
- Pricing information necessitates consultation, which may be less straightforward for potential users.
- Absence of Ticket System:
- Lacks a ticket system feature for issue tracking and customer support management.
- User Interface Complexity:
- Some users have reported challenges in navigating the user interface, impacting usability.
7. Nextiva
Nextiva’s VoIP services is also Best Virtual Number VOIP to Make Calls to Australia entirely cloud-based. With 99.99% uptime, they are designed to fit all types of businesses. Video conferencing and messaging are also part of the Nextiva VoIP package to give you more communication channels. Nextiva also includes a handy drag-and-drop tool called Call Flow Builder to map out call forwarding flows.
In addition to its VoIP software solution, Nextiva also sells VoIP phones for businesses. Consult them if you want to buy VoIP desk phones, cordless phones, adapters or any other VoIP hardware. The Nextiva service is offered in two price levels, Professional and Enterprise, and in both there is a free trial period.
Prices
- Professional: $20.95 per user/month
- Enterprise: $26.95 per user/month
Features (Enterprise plan)
- Unlimited calling in the US and Canada
- Unlimited professional SMS
- Call recording
- Real time analysis
- Integrations
8. MiCloud Connect By Mitel
MiCloud Connect by Mitel is an all-in-one cloud-based business phone system. In addition to traditional VoIP features such as PBX, softphones and advanced call controls, MiCloud includes conferencing, screen sharing, messaging, etc. And for VoIP deployments in cloud call centers, Mitel offers MiCloud Connect CX.
Whichever VoIP solution you choose, all Mitel products include a highly intuitive desktop and mobile application. Plus, because Mitel integrates with Google Cloud, you can run a HIPAA-compliant VoIP system with a high degree of reliability, security, and scalability.
Prices are not available
Characteristics
- PBX Features
- Softphone
- IP Desk Phone Options
- Conferences
- File and screen sharing
Cons :
- Bluetooth Convenience
- Convenient Bluetooth handset for seamless connectivity.
- Contact Management
- Streamlined contact management, including:
- CSV import
- Synchronization with Google and certain Microsoft 365 services.
- Streamlined contact management, including:
- Extensive CRM Compatibility
- Offers compatibility with a wide array of Customer Relationship Management (CRM) systems.
Pros :
- Report Limitations
